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Martin was a highly respected man both publicly and within the East of England Ambulance Service. He served as a Community First Responder and Trainer, selflessly helping others and consistently placing the welfare of the community above his own.
In 2018, Martin began to support his local community. His vision was simple but powerful: to give back to the community through high-quality first aid provision, training, and support — always delivered on a not-for-profit basis and always with integrity at its core.
In October 2022, Martin suffered a sudden and unexpected cardiac arrest. Despite best efforts, he sadly passed away. His loss was felt deeply by many — colleagues, friends, and the communities he had dedicated his life to serving.
Following Martin’s passing, those close to him continued his work with one clear aim: to ensure his legacy lived on and that the values he stood for — professionalism, compassion, and accountability — remained at the heart of everything we do.
With what Martin doing evolved, it became clear that the best way to protect Martin’s legacy and the communities we serve was to take a leap. We wanted governance, leadership structures, and clear standards around safeguarding, accountability, and operational practice. We decided to launch Richards Medical Community Trust to honour Martin properly by ensuring his original vision continues in a way that is transparent, compliant, and worthy of the trust placed in us.
Today, we remain firmly committed to the principles Martin founded the charity on: community service, not-for-profit delivery, high standards of care, and putting people first — always. We will always have Martins core beliefs at the forefront of everything we do.
We provide community-focused event medical and first aid cover, delivered by appropriately trained professionals operating strictly within their individual qualifications and competencies.
Our teams may provide first aid, patient assessment, basic life support, AED use, oxygen therapy, and other first-aid–level interventions depending on skillset and event risk profile.
We operate strictly on a donation basis and there are never any fixed fees or charges for our event cover. Donations support training, equipment, and the continued provision of community medical services. Including community awareness and AED installation.
All cover is risk-assessed in line with recognised event safety guidance, including the Purple Guide and we hold appropriate insurance cover for the services we provide, including public liability and treatment-related risks, with cover aligned to our defined scope of practice.
Whether it's a small indoor event with basic requirements or a large outdoor event requiring multiple vehicles, we are able to support you.
All services are delivered by trained volunteers under formal governance, safeguarding policies, and clear clinical boundaries.
We deliver accessible first aid training for individuals, groups, and organisations, tailored to community and workplace needs.
Courses include Emergency First Aid at Work (EFAW), First Aid at Work (FAW), Paediatric First Aid, and community awareness sessions. Training is delivered by qualified instructors and focuses on practical, confidence-building skills.
We deliver community health awareness sessions in accessible settings such as supermarkets, community centres, churches, and local venues.
Depending on qualifications and scope, this may include basic health checks such as blood pressure and blood glucose screening, alongside health education, signposting, and general wellbeing advice.
These sessions are intended to raise awareness and encourage early engagement with appropriate health services, not to provide diagnosis or ongoing treatment.
All activity is delivered by appropriately trained personnel, within defined competencies, and supported by clear policies, consent processes, and safeguarding arrangements.
We support communities and organisations with the placement, awareness, and basic upkeep of public access defibrillators (AEDs).
This may include advice on suitable locations, registration guidance, awareness sessions on AED use, and signposting around routine checks and readiness, helping improve community response to cardiac emergencies.
MEET OUR TEAM
TOM
Tom has extensive frontline and community medical experience, with a strong focus on public safety, training, and community response. He holds a Level 3 Ambulance First Responder on Scene (AFROS) qualification and is a Level 3 First Aid Responder (FAR). He is also trained in the safe use and administration of medical gases, including oxygen, in line with recognised clinical and safety standards.
He is currently completing his Level 3 Award in Education and Training (AET), enabling him to deliver structured and accredited first aid training to individuals, volunteers, and community groups.
Tom has over 10 years’ experience volunteering at medical events, during which time he has previously volunteered with St John Ambulance, providing first aid and emergency care at public and community events.
He has also worked within Accident & Emergency as a Nursing Associate, gaining valuable clinical experience in fast-paced and high-pressure environments. He has a passion for pre hospital care but throughly enjoys maintaining this under a volunteer role and supports many different organisations.
Alongside his work with Richards Medical – Community Trust, Thomas dedicates his spare time to serving as a Community First Responder, attending emergency 999 calls on behalf of the East of England Ambulance Service NHS Trust.
His approach is rooted in professionalism, safeguarding, and community care, with a clear commitment to ensuring that medical support, education, and emergency response are delivered safely, ethically, and in the best interests of the community.
EMAIL: THOMAS.MORRISON@RICHARDSMEDICAL.CO.UK
ELAINE
Elaine is a qualified Level 3 First Aid Responder (FAR) with a lifelong background in caring and supporting others. She has spent the majority of her career working within social care, developing a deep understanding of compassion, dignity, and person-centred support.
After taking time away from frontline care to raise her children, Elaine followed a different path for a period, working as a head cook, where her organisational skills, leadership, and care for others continued to shine. She later returned to her true passion for care, progressing to become a manager of a dementia hub, supporting individuals living with dementia and their families.
Over the last seven years, Elaine has worked extensively across the health and voluntary sectors, including roles within a local NHS hospital, with the British Red Cross, and leading the Supported Discharge Service for the Anglia Care Trust, helping patients safely transition from hospital back into the community.
Alongside her professional work, Elaine is also actively involved in fundraising and support for Suffolk Accident and Rescue Service (SARS), reflecting her strong commitment to emergency care and community response.
Elaine is known for her bubbly personality and infectious positivity and is guaranteed to put a smile on your face—even in challenging situations—while delivering calm, professional, and compassionate care when it matters most.
EMAIL: ELAINE.CHANNEN@RICHARDSMEDICAL.CO.UK
LIANNE
Lianne is a qualified Level 3 First Aid Responder (FAR) with extensive experience in both frontline care and first aid education. She has spent 18 years working in dementia care, developing strong clinical awareness, patience, and a deeply person-centred approach to supporting individuals with complex needs.
Alongside her care work, Lianne has also served as a workplace first aider, applying practical first aid skills in real-world settings over many years.
She now works as a First Aid Trainer with the British Red Cross, delivering high-quality first aid training and empowering others with the confidence and skills to respond in emergency situations.
Lianne is known for her warm, bubbly, and outgoing personality. Her friendly nature, constant smile, and approachable manner help put people at ease, making her a valued team member and a reassuring presence for anyone who finds themselves in need of care or support.
EMAIL: LIANNE.RICHARDS@RICHARDSMEDICAL.CO.UK
MARC
Marc has been part of Gryphon for a number of years and has consistently been a reliable and committed member of the team. He is always willing to step in and support events—often at short notice—when an extra pair of hands is needed.
Qualified as a First Aider, Marc is calm, practical, and dependable, making him a valuable presence at events of all sizes. He particularly enjoys the more adrenaline-fuelled events, such as the cycle events we regularly cover, where his enthusiasm and energy really come into their own.
Marc’s flexibility, commitment, and willingness to help whenever required make him a trusted and appreciated member of the team.
SALLY
Sally is our newest team member and is currently enjoying attending events to build her confidence and develop the practical skills needed to eventually work independently within the organisation.
She is qualified in Psychology, SEND, and Health and Social Care, giving her a strong academic and professional foundation in understanding both physical and mental health needs. Sally has also worked within a mental health hospital, where she gained valuable experience supporting individuals with complex and vulnerable needs.
Sally brings a thoughtful, compassionate approach to her role and shows a genuine enthusiasm for learning and development. Her commitment to growing her skills and contributing to the team makes her a very welcome addition to Richards Medical Community Trust.
PAUL
Stuart is a Community First Responder with the East of England Ambulance Service, where he volunteers his time supporting patients in emergency situations within the local community. He is also the Team Leader for one of the local responder schemes, reflecting both his experience and the trust placed in him by his peers.
Paul is deeply passionate about pre-hospital care and the role that charities play in supporting emergency response. He is always putting others before himself and is frequently involved in fundraising activities, giving his time and energy to causes that make a real difference.
He is qualified to AFPOS, bringing valuable frontline skills, leadership, and practical knowledge to the team. Paul’s dedication, compassion, and commitment to community care make him a fantastic asset and someone who truly embodies the values of Richards Medical Community Trust.
HARRY
Harry is a highly motivated and enthusiastic member of the team with a strong passion for pre-hospital care. He has successfully completed his FREC 3 and is currently working through his FREC 4, demonstrating his commitment to continuous learning and professional development.
Harry has a vast amount of event medical experience and is always keen to get involved wherever he is needed. His proactive attitude, reliability, and willingness to step up make him a pleasure to work alongside in both routine and high-pressure environments.
With his growing clinical skill set and clear dedication to the field, Harry is a real asset to the team and an important part of the future of Richards Medical Community Trust.
JESS
Jess is one of our Trustees and brings a wealth of safeguarding expertise and professional insight to the organisation. She currently works as a Safeguarding Officer at a local ice hockey arena, where she plays a key role in protecting the welfare of children, young people, and vulnerable adults in a busy, high-energy environment.
Alongside this, Jess is also a Therapeutic Lead within a school setting, supporting children with additional emotional and behavioural needs. This role has given her a strong foundation in trauma-informed practice, risk management, and person-centred safeguarding approaches.
Given her extensive experience and clear passion for safeguarding, Jess is the natural choice for our Safeguarding Lead, ensuring that the highest standards of safety, professionalism, and accountability are embedded across everything we do.
Outside of her professional responsibilities, Jess has a love for dance, which reflects her creativity, energy, and positive outlook—qualities that she brings into both her work and her role as a Trustee.
KIRSTY
Kirsty is our Operations Coordinator and plays a vital role in keeping Richards Medical Community Trust running smoothly behind the scenes. She manages the diary, responds to emails, and keeps on top of the considerable volume of administrative work that comes with a growing organisation.
In addition to her coordination role, Kirsty supports events directly, ensuring teams are fully prepared and have everything they need to deliver safe, effective, and professional care. Her calm, organised approach helps events run efficiently, even in fast-paced or pressured environments.
Kirsty has a background in community nursing, having worked as a Healthcare Assistant, which gives her a strong understanding of patient care, professionalism, and teamwork within clinical settings. She is keen to progress into a clinical role within Richards Medical Community Trust in the near future and is actively developing her skills to support this goal.
Outside of work, Kirsty is a dedicated parent to her two beautiful children. She also has a strong passion for dance and attends regular Jazz, Tap, and Commercial dance classes. Alongside this, she is a qualified dance teacher, bringing creativity, discipline, and energy into everything she does.
LISA
Lisa is an NMC-registered Nurse and brings a wealth of clinical knowledge and experience to the team. With over 20 years’ experience working in nursing roles within the NHS, she has developed a strong, well-rounded understanding of patient care across a variety of clinical settings.
Lisa is currently specialising in wound care, where her expertise, attention to detail, and evidence-based approach make a real difference to patient outcomes. Her depth of experience makes her an invaluable source of guidance and reassurance for both patients and colleagues alike.
Lisa’s professionalism, calm manner, and commitment to high standards of care make her a fantastic asset to the team and someone we are proud to have supporting the work of Richards Medical Community Trust.
